Contact Info

K-38-3, K Residence,
156, Jalan Ampang,
50450 Kuala Lumpur,
Wilayah Persekutuan, MY.

sales@mentalmodel.net
https://www.mentalmodel.net
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Customer Experience Management

Our industry-leading services help you increase overall satisfaction by optimizing the customer experience at every touchpoint.

It involves using technology to organize, automate, and synchronize business processes – principally sales related activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the fold, and reduce the costs of marketing and customer service.

Services:

To help clients achieve mastery in marketing, delivered through discrete consulting projects solutions or through end-to-end transformational programs, depending on business needs.

 

Client Successes:

Companies work with us to move to the next generation of Marketing Transformation while maximizing existing capability.